Terms of service

Welcome to The Long Dog Society. We're a US-based, dachshund-obsessed apparel brand — and we're glad you're here.

The terms "we", "us" and "our" refer to The Long Dog Society. We operate this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the "Services"). The Long Dog Society is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms carefully — they include important information about your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

We've worked hard to represent our products accurately — but screens vary, and colors may appear slightly different depending on your device settings and configuration. We do not warrant that the appearance or quality of any products purchased by you will be identical to how they appear on screen.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities on a case-by-case basis.

When you place an order, you are making an offer to purchase. The Long Dog Society reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until The Long Dog Society confirms acceptance and processes your payment.

Please review your order carefully before submitting — we may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, change, or cancel an order, we will notify you using the contact details provided at checkout.

Returns and exchanges are subject to our Refund Policy. You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs or import charges.

You agree to provide current, complete and accurate purchase and payment information for all purchases. You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card, (iii) charges incurred will be honored by your credit card company, and (iv) you will pay charges incurred at posted prices, including all applicable taxes.

We're not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

Once we transfer your order to the carrier, title and risk of loss passes to you. For full shipping details, please review our Shipping Policy.

Our Services — including all trademarks, brands, text, images, graphics, designs, and arrangements — are owned by The Long Dog Society, its affiliates or licensors and are protected by US and foreign intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, or transmit any material from the Services without our prior written consent.

The Long Dog Society's name, logo, product names, designs, and slogans are trademarks of The Long Dog Society. You must not use such trademarks without prior written permission. All rights not expressly granted herein are reserved.

You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor have any control over. We provide access to such tools "as is" and "as available" without any warranties of any kind. We shall have no liability arising from your use of optional third-party tools. Any use of such tools is entirely at your own risk.

The Services may contain links to third-party websites. We are not responsible for the content or accuracy of any third-party materials. If you leave our Services to access third-party sites, you do so at your own risk. We are not liable for any harm or damages related to third-party websites, products, or services.

The Long Dog Society is powered by Shopify. However, any sales and purchases you make in our store are made directly with The Long Dog Society. By using the Services, you acknowledge that Shopify is not responsible for any aspect of any sales between you and The Long Dog Society. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with The Long Dog Society.

All personal information we collect through the Services is subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify also collects and processes personal information about your access to and use of the Services. Information you submit may be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside.

If you submit any ideas, suggestions, feedback, reviews, or other content, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such content in any medium for any purpose, including commercial use. You represent and warrant that you own or have all necessary rights to all feedback submitted.

Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to cancel orders if any information is inaccurate at any time without prior notice.

You may access and use the Services for lawful purposes only. You may not use the Services for any unlawful or malicious purpose; to violate any regulations or laws; to infringe upon intellectual property rights; to harass, abuse, or harm any person; to transmit false or misleading information; to send spam or unsolicited communications; or to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services.

We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. Sections covering Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law will survive any termination.

You agree to indemnify, defend and hold harmless The Long Dog Society, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, arising out of (1) your breach of these Terms, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be severed and the remaining Terms will continue in full force. Our failure to enforce any right or provision does not constitute a waiver. These Terms constitute the entire agreement between you and The Long Dog Society. You may not assign these Terms without our prior written consent. These Terms are governed by the laws of the jurisdiction where The Long Dog Society is headquartered.

We reserve the right to update or change these Terms of Service at any time by posting updates to this page. It is your responsibility to check this page periodically. We will notify you of any material changes in accordance with applicable law. Your continued use of the Services following any changes constitutes acceptance of those changes.

Questions about these Terms of Service should be sent to us at woof@thelongdogsociety.com. We're real people and we'll get back to you.

The Long Dog Society
woof@thelongdogsociety.com
Printed in the USA — Florida & Texas
Est. 2025 · Dachshund Lovers Club