Refund policy
We stand behind every shirt we send. If something arrives wrong, damaged, or defective , we'll make it right, no awkward conversation required.
What we cover
We offer a full refund or replacement for:
Items sent incorrectly (wrong size, wrong design, wrong order)
Products that arrive damaged or defective
We put a lot of care into every order. If we got something wrong, that's on us and we'll fix it.
Items sent incorrectly (wrong size, wrong design, wrong order)
Products that arrive damaged or defective
We put a lot of care into every order. If we got something wrong, that's on us and we'll fix it.
The 30-day window
Refund requests must be made within 30 days of your purchase date. We think that's a fair amount of time , it's roughly how long it takes your dachshund to fully claim the shirt as theirs.
How to reach us
Email us at woof@thelongdogsociety.com with your order number and a brief description of the issue.
We're real people who will actually read it , and we'll get back to you as quickly as we can.
Care instructions
Your Comfort Colors 1717 tee is built to last , but it needs a little looking after. Please follow the washing and care instructions included with your order. Wear and tear from incorrect washing isn't something we're able to cover, so it's worth a quick read.
Policy updates
This policy may be updated from time to time.
The current version always lives here , but if you ever have questions, woof@thelongdogsociety.com is the place to ask.
The Long Dog Society is a small, dachshund-obsessed operation. We care about every order , because we know what it means to love this breed as much as you do.